I was hoping for a better resolution to the situation as it is ultimately their fault about the charges I would have had no problem paying all along, but that's not how it went. They said we could split it in half but the service fee has to happen now as well as at least $110 more. I ask about splitting it up b/c that's a lot of money to come up with on short notice. I'm informed I will need to pay an $85 service fee to have the ports open as I was never charged this fee initially and, oh yeah, you owe us $220 for having those ports open and we want our money now. But I cannot get things back up and running because the ports are not opened on the new antennae. I drive 400 miles home to get things back up and running.
#Airbeam broadband Offline#
In the process, the new antenna didn't have the ports open and the internet connection went down b/c the router needed reset and so my alarm was offline as well as my cameras. I said I was out of town, they didn't reply just came out to the house and changed the antenna. So a year goes by and they inform me two days ahead of time they need to put up a new antenna on the house and someone needs to be there. I think, well that is decent of 's ridiculous to charge $20/mo for a couple ports to be open. But my bill drops to 39.99 for only the 2MBPS. So, I downgraded from a 6MBPS to their 2MBPS to keep my bill at a hefty $59.99/mo I could have 25MBPS with other companies. cable or DS L which are not available in my area, means the antenna has to be ported to let traffic through. I was disappointed to find they wanted to charge me an extra $20 per month just to do something other services don't charge for-allow IP camera traffic.
After about a year my job was taking me out of town quite a bit and I thought it would be great to get some video cameras so I could look at the house and make sure it was okay. I was initially very pleased with AireBeam.
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